CANCELLATION POLICY
STANDARD
If you cancel your booking the following charges will apply in relation to each booking:
Up to 72 hours prior to your scheduled check-in time: No cancelation fee will be applied and any deposit you have paid for your booking will be returned.
Within 72 hours of your scheduled check-in time: a 100% cancellation fee will apply and you will be required to pay to The Anchorage Hotel / Spa the full amount of your booking less any amount which you have already paid.
Should you amend your booking during your stay and depart early a 100% cancellation fee will apply to the remaining package charges.
*Full payment of accommodation charges will be processed to your nominated credit card 72 hours prior to your arrival. Unfortunately, debit cards are not accepted.
PEAK PERIODS
For Peak Season Bookings at any Property, if you cancel your booking the following charges will apply in relation to each room you have booked:
At the time of booking a $200.00 non-refundable deposit per room is required.
Full payment of your accommodation charges will be processed to your nominated credit card 30 days prior to your scheduled arrival date.
If you cancel or amend your booking within 30 days of your scheduled arrival date a 100% cancellation fee will apply.
For full terms and conditions please click here or contact us for more information